POST :      CLIENT SERVICE OFFICER: REGISTRATION SERVICES
SALARY : R218 064 per annum
CENTRE : Stanger Labour Centre

REQUIREMENTS :

• Matriculation/ Grade 12.
• Knowledge:
  • All Labour Legislations and Regulations,
  • Private Employment Agency regulations and related ILO conventions,
  • Public Service Regulations,
  • Public Service Act,
  • Knowledge of the Departmental Policies,
  • Procedures and Guidelines,
  • Batho Pele principles.

• Skills:
  • Interpersonal,
  • Telephone etiquette,
  • Interviewing,
  • Computer literacy,
  • Communication,
  • Ability to interpret legislation,
  • Problem Solving.

• DUTIES :
  • Render services at help desk as the first point of entry within the Registration Services.
  • Render Employment Services to all the Clients who visit the Labour Centre.
  • Resolve all complaints on all Labour Legislations received from Clients.
  • Receive all Unemployment Insurance Benefits Applications and Employer declarations.
  • Receive application forms in terms of Compensation for Injuries & Diseases Act (COIDA) and Employer registration forms for COIDA.

• ENQUIRIES : Ms SN Nzama Tel No: (032) 551 7300
  APPLICATIONS : Deputy Director: Labour Centre Operations: PO Box 138, Stanger, 4450 or hand deliver at 12 Cato Street, Stanger.
  FOR ATTENTION : Sub-directorate: Deputy Director: Labour Centre Operations, Stanger.

nstruction:

• Applications quoting the relevant reference number must be submitted on the new form Z83.Received applications using the incorrect application for employment (old Z83) will not be considered.
• Each application for employment form must be fully completed, initialled and signed by the applicant (Part F must be answered and declaration must be completely signed).
• Only a fully completed, initialled and signed new form Z83 (Section A, B, C, D and F compulsory.
• Section E and G ignore if CV attached and recently updated comprehensive CV (with detailed previous experience) is required.
• Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert.
• The Department does not accept applications via email or fax.
• Failure to submit all the requested documents will result in the application not being considered.
• Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.
• Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification).
• The successful candidate will be expected to sign an Internship performance agreement.
• The Department is an equal opportunity affirmative action employer.
• The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s).