CLIENT SERVICE OFFICER: REGISTRATION SERVICES (X 3 POSTS) 
SALARY : R211 713 per annum
CENTRE : Vryheid Labour Centre Ref No: HR4/4/5/30 (X1 Post), (re-advertisement)
Labour Centre Gqeberha Ref No: HR 4/4/1/111 (X1 Post)
Richards Bay Labour Centre- (Eshowe Satellite Office) Ref No: HR4/4/5/65 (X1 Post)

REQUIREMENTS :

• Matriculation/ Grade 12
• Knowledge:
  • All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Knowledge of the Departmental Policies, Procedures and Guidelines, Batho Pele principles.
• Skills:
  • Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem solving.

DUTIES :

• Render services at help desk as the first point of entry within the Registration Services,
• Render Employment Services to all the Clients who visit the Labour Centre.
• Resolve all complaints on all Labour Legislation received from Clients.
• Receive all Unemployment Insurance Benefits Applications and Employer declarations,
• Receive application forms in terms of Compensation for Injuries & Diseases Act (COIDA) and Employer registration forms for COIDA.

  ENQUIRIES : Mr F Dladla Tel No: (034) 980 8820
  Mr MP Ngqolowa Tel No: 041 506 5000
  Mr I Ximba Tel No: (035) 780 8706

APPLICATIONS :

• Deputy Director: Vryheid Labour Centre, PO Box 430, Vryheid 3100 or hand deliver at 99 Landrose Street, Vryheid
• Deputy Director: Labour Centre Operations: Private Bag X 6045, Port Elizabeth, 6000. Or Hand deliver at VSN Building 116-134, Govan Mbeki Avenue, Gqeberha
• Deputy Director: Richards Bay Labour Centre, P/Bag X20033 Empangeni 3880 or hand deliver at 11 Lira Rink Road, Richards Bay
  FOR ATTENTION : Sub-directorate: Human Resources Operations, KwaZulu-Natal
  Sub-directorate: Human Resources Management, Gqeberha
  Sub-directorate: Human Resources Operations, KwaZulu-Natal

NOTE / Instruction:

• Applications quoting the relevant reference number must be submitted on the new form Z83.
• ONLY a fully completed, initialled and signed new form Z83 (Section A, B, C and D compulsory and (Section E, F and G ignore if CV attached) and recently updated comprehensive CV (with detailed previous experience) is required.
• Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources.
• The Department does not accept applications via email or fax.
• Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.
• Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification).
• A pre-entry certificate obtained from National School of Government (NSG) is required for all SMS (Senior Management Service) applicants. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link: https://www.thensg.gov.za/training-course/sms-pre-entry-programme/.
• It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)