CLIENT SERVICE OFFICER: UIF REF NO: HR 4/4/11/15 
SALARY : R211 713 per annum
CENTRE : Labour Centre: Christiana

REQUIREMENTS :

• Matriculation/Grade 12.
• No experience.
• Knowledge:
  • Unemployment Insurance Act and Regulation, Unemployment Insurance Contribution Act, Public Finance Management Act, Treasury Regulations, Batho Pele principles, Department of Labour and UIF Policies and Procedures, UIF’s vision, mission and values, Customer care principles, Departmental principles, Departmental policies, Procedure and guidelines.
• Skills:
  • Computer literacy, Telephone etiquette, Listening skills, Interviewing, Communication, Conflict management, Time Management, Customer relations, Analytical, Interpersonal.

DUTIES : 

• Provide screening services.
• Provide capturing services for applications to UIF benefits.
• Register payment continuation forms.
• Provide administrative functions.

ENQUIRIES : Mr UT Qambata Tel No: (018) 387 8100

APPLICATIONS : Acting Chief Director: Provincial Operations: Private Bag X 2040, Mmabatho, 2735 Or hand delivery to 2nd Floor, Provident House, University Drive, Mmabatho.

NOTE / Instruction:

• Applications quoting the relevant reference number must be submitted on the new form Z83.
• ONLY a fully completed, initialled and signed new form Z83 (Section A, B, C and D compulsory and (Section E, F and G ignore if CV attached) and recently updated comprehensive CV (with detailed previous experience) is required.
• Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources.
• The Department does not accept applications via email or fax.
• Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.
• Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification).
• A pre-entry certificate obtained from National School of Government (NSG) is required for all SMS (Senior Management Service) applicants. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link: https://www.thensg.gov.za/training-course/sms-pre-entry-programme/.
• It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)