CLIENT SERVICE OFFICER: COID SERVICES REF NO: HR 4/4/11/14 
SALARY : R211 713 per annum
CENTRE : Labour Centre: Mafikeng

REQUIREMENTS :

• Matriculation/Grade 12.
• No experience.
• Knowledge:
  • Public Service Act, Public Service Regulation, Compensation Fund business strategies and goals, Compensation Fund value chain, Directorate goals and performance requirements, PFMA and Treasury Regulations,
• Customer service. Skills:
  • Computer literacy, Telephone etiquette, Business writing skills, Computer literacy, Listening skills, Basic interpersonal skills.

DUTIES :

• Receive and verify documents for registration.
• Register the claims on the operational system.
• Assist employer services at the kiosk, online system and service centres.
• Handle all service related queries and complaints.

ENQUIRIES : Mr. UT Qambata Tel No: (018) 387 8100

APPLICATIONS : Acting Chief Director: Provincial Operations: Private Bag X 2040, Mmabatho, 2735 or hand delivery to 2nd Floor, Provident House, University Drive, Mmabatho.

NOTE / Instruction:

• Applications quoting the relevant reference number must be submitted on the new form Z83.
• ONLY a fully completed, initialled and signed new form Z83 (Section A, B, C and D compulsory and (Section E, F and G ignore if CV attached) and recently updated comprehensive CV (with detailed previous experience) is required.
• Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources.
• The Department does not accept applications via email or fax.
• Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.
• Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification).
• A pre-entry certificate obtained from National School of Government (NSG) is required for all SMS (Senior Management Service) applicants. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link: https://www.thensg.gov.za/training-course/sms-pre-entry-programme/.
• It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)