The process on how to open a Samancor vendor account
To open a vendor account at Samancor Chrome, you must receive an official invitation email, complete the online profile on the Coupa Supplier Portal (CSP), and email your account details to the GPS Helpdesk to link your profile.
A. Registration Steps
- Invitation: Receive a registration link via email from Coupa.
- Form Completion: Fill out all required fields and complete the customer-specific supplier questionnaire.
- Verification: Verify your email address and create a password for the Coupa Supplier Portal.
- Account Linking: Email your CSP account details to the internal support desk to finalize the connection.
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(A.1) How to Get an Invitation
1. Direct Vendor Enquiry
If you are seeking to become a new vendor, you must submit an initial request to Samancor’s procurement desk:
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Email: Send your business profile and capability statement to Group Procurement Services at gpsda@samancorcr.com or GPS.Helpdesk@samancorcr.com.
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Phone: Contact Samancor’s Group Procurement department directly at +27 11 245-1000.
Note: Explicitly state the category of goods or services your company provides and request to be considered for vendor onboarding.
2. Samancor Buyer Sponsorship
If a specific division, site, or project team at Samancor Chrome wants to do business with your company:
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The buyer or contract owner at Samancor will initiate the supplier onboarding process on your behalf through their internal Coupa/Procurement system.
3. Receiving the Invitation Email
Once your enquiry or buyer request is reviewed and approved by Samancor’s procurement team:
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You will receive an automated email from the Coupa Supplier Portal (usually sent from do_not_reply@supplier.coupahost.com).
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The email will contain your personalized, unique registration link.
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Clicking the link allows you to complete the customer-specific supplier questionnaire and set up your portal account.
To register as a vendor with Samancor Chrome, you need to submit key business, compliance, and contact information through the Coupa Supplier Portal.
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B. Required Company & Account Information
When setting up and linking your profile, you will be prompted to provide:
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Samancor Vendor Number: Assigned to you by Samancor upon initial onboarding approval.
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Registered Business Name: Must match your legal entity/CIPC registration name used for the Coupa profile.
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Primary Contact Details:
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Contact Person Name & Surname
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Work Email Address & Phone Number
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Physical Business Address Details:
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Country / Region
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Street Address (Address Line 1)
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City & Postal Code
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2. Standard Compliance & Verification Documents
To complete the customer-specific supplier questionnaire, you should have the following documents ready for upload:
Document Category
Required Documentation
Legal Identification
CIPC Company Registration Documents (CM29 / COR14.3)
Tax & Financial Compliance
Valid SARS Tax Clearance Certificate / Tax Pin
Proof of Bank Account (Letter from bank not older than 3 months)
Broad-Based Black Economic Empowerment
B-BBEE Certificate or sworn SANAS/B-BBEE affidavit
Safety & Industry Standards
COIDA Letter of Good Standing (Compensation Commissioner)
Relevant quality or trade certifications (where applicable to your industry)
3. Next Steps
Once you receive your invitation email from Coupa:
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Follow the link to log into the Coupa Supplier Portal.
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Complete the supplier questionnaire and upload the compliance documents above.
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Send your vendor number, company name, primary contact details, and email address to the GPS Helpdesk to complete the final link between your portal account and Samancor.