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NEW E-SERVICES PRIMARY CO-OPERATIVE REGISTRATION
This document describes the event of a new Co-operative registration with CIPC on the online system. You should have registered as a CIPC customer to use this step-by-step guide.

THE FOLLOWING APPLY FOR CO-OPERATIVE REGISTRATION

  • Minimum 5 natural persons 2 juristic persons or a combination of any 5 persons.
  • Minimum of 2 directors
  • Members fees must be equal for all the members of the Co-operative.
  • Directors must not share the same contact details such as E-mail address and cellular phone number.

LEGAL REQUIREMENTS

  • All Co-operatives must reserve a name before lodging a new Co-operative registration.
  • PRIMARY CO-OPERATIVE MUST SUBMIT THE FOLLOWING:
    • Foreign Nationals must be verified before transacting with CIPC. Kindly make use of the step-by-step guide, reflected on CIPC website.
  • JURISTIC PERSON
    • Any entity registered at CIPC and must be in business.
    • One of the directors of the Company, Close Corporation or Trust must be the representative of Juristic Person for the Co-operative.

IMPORTANT NOTICE 

  • The application must be finalized within 5 calendar days from date of lodgement. Failure of which will result in the application being rejected.
  • Co-operatives must keep a copy of their constitution and registration documents.
  • If you did not receive feedback via email, and the service turnaround times have lapsed, forward an enquiry to: coopregenq@cipc.co.za
  • New Application Procedure:
    • Application submitted and/or reworked when rejected in Back Office
    • OTP Approval by filer and all members including issued COOP1 and Constitution documentation indicating what is agreed to and approved via OTP
    • Documentation for COOP1 and Constitution should be kept for your records and not returned to CIPC.
    • Auto or Back Office pre-approval
    • Payment instruction issued for R125.00
    • Application processed and documentation issued after payment is received (Co-op11).
  •  New OTP Approval Process:
    • OTPs are valid for 96 hours
    • OTPs for both SMS and Email will be issued to the filer and all members
    • OTPs that has expired, result in void applications to be submitted from new
    • All OTPs are required to be verified to process an application
    • Auto approval applies by default, otherwise manual Back Office approval will be followed when one or more foreign members specified or type financial category

STEP BY STEP GUIDE:

  1. Visit the CIPC website www.cipc.co.za and click on Enterprise Registration.
    1. Click on Register a Co-operative. Scroll down and at Step 7, click on “REGISTER NOW”
    2. The Customer Portal Entrance page will display. Select RSA individual, type in your ID number and click on Search.
      • If you have registered as a Customer with CIPC previously and had an existing customer profile, the following message will display: “Your customer profile record could be successfully validated”. You will be redirected to Login. Click on OK.
      • If you have never registered as a CIPC customer, the following message will display: “Your customer record was not found or incomplete.” You will be redirected to individual Customer Registration. Click on OK.
    3. Enter the Username (Email address) and Password and click on Login.
  2. The landing page will be displayed. Click on Services, then Co-operatives thereafter, click on Start New Co-operative Application. A screen will display a pop-up message for you to confirm you want to Start New Co-operative application. Click on OK. 
    1. If you have not applied for a name for the Co-operative yet, you need to apply. Navigate via menu option Services > Name Reservations to ensure available approved names before starting a new Cooperative application.
  3. If you applied for a name reservation already, select the following:
    • (a) Form of Co-operative
    • (b) Type of Co-operative, Select the Type of co-operative.
      • Agricultural primary co-operative
      • Financial services primary co-operative
      • Housing primary co-operative
      • Non-specific primary co-operative
      • Social primary co-operative
      • Worker primary co-operative
    • (c) Objectives: Click on the + sign next to objectives.
      • A screen will display and ask if you want to add your own objectives.
        • Option 1: Click YES if you want to add your own objectives and capture the objectives under “your co-operative objectives”
        • Option 2: Click NO if you want to choose from the drop box. Click in the boxes.
        • Thereafter click on add selected objectives and save & close.
        • A screen will display all the objectives. You may add more objectives by clicking on the add objectives + sign.
  4. The next step is to scroll down to the Industry Specification Information. A screen will display the Industry Specification Information. Click on the drop boxes to add the industry specification information, and thereafter, on next.
  5. The Co-operative Contact Details screen will display. Complete the required fields and click on next
    • (a) Co-operative email address
    • (b) Co-operative Cell phone number
    • (c) Co-operative telephone number
    • (d) Physical address
    • (e) Business address
    • (f) Postal Address
  6. The Co-operative Financial Details screen will display. Complete the required fields and click on next.
    • (a) Minimum number of Directors
    • (b) Maximum number of Directors
    • (c) Co-operative Financial year end
    • (d) Date of interested persons meeting
    • (e) Membership Fees
    • (i) Co-operative Annual membership fee
    • (ii) Initial Co-operative membership entrance fee
    • Membership shares
      • (i) Authorized number of shares for Co-operative
      • (ii) Minimum number of shares a member must have
      • (iii) Nominal value of co-operative member shares.
  7. A screen will display Member details. You may either add a natural person or juristic person. To add a Natural Person, click on the + Add Natural Person.
    • You may either add an existing customer of CIPC or non existing customer.
    • To add a Non Existing customer, click on No and complete the required fields.
      • Is the member a citizen of South Africa
      • Is the member a director of the Co-operative
      • Is this a founding member of the Co-operative
      • Member first name
      • Member Surname
      • Date of Birth
      • Click on add document and upload certify id copy or passport. Attach Passport Copy for Foreign Directors/Members 
      • Member Contract Details
        • (i) Email address
        • (ii) Cellphone number
        • (iii) Telephone number
      • Member Description
        • (i) Gender
        • (ii) Demographic
        • (iii)  Does this member have a disability
      • Add the physical address and click on Next. If the postal address is the same as physical address click on yes, alternatively click on No and add the postal address. To add another natural member click on Save & add another natural member.
    • To add an existing customer click on Yes.
      • Add the ID number / Passport number and email address. Click on search for customer.
      • The customer details will display. Click Yes or No if the Customer is a director / member. Thereafter click on next.
      • The physical address information will display. Click on Next. Thereafter the postal address will reflect. If the postal address is the same as the physical address click on Yes or No and thereafter on Save and add another Natural Person
  8. To add a Juristic Member click on +Add Juristic member.
    • If the Juristic member is a Trust click in the block and add information.
      • Attach the Trust documentation.
      • Capture the Physical /Business and Postal Address. If the postal address is the same as the physical address click on Yes or No.
      • Thereafter click on Add Juristic Member and the representative screen will display. Add the representative details and click on save and add representative / director.
    • To add a Company or Close Corporation as a member, add the registration number. The information of the entity will display. Add the addresses and click on Add Juristic Member.
      • The next screenshot will reflect all the members / directors of the Company / Close Corporation Click on the member/director name and thereafter on +Add Coop Representative as Director.
      • Add the representative cellphone number, email address, physical address, postal address and thereafter, click on Save & Add Representative / Director.
  9. To add an Auditor click on + Add Auditor (not compulsory). A list of Auditors will display. Click on the Auditors name and thereafter on +Add Auditor.
  10. The next screen will display all the members captured. You may remove a member, click on the member and click on the x remove natural member. You may save & close the application and continue at a later stage or continue by clicking on next.
  11. A screen will display the following:
    • If all information have been captured a correct mark (✓) will display next to each category. If a cross reflects next to a category, kindly revisit the category and complete the capturing.
      • (a)Co-operatives details and objectives ✓
      • (b)Co-operatives contact details ✓
      • (c) Co-operatives financial details ✓
      • (d)Co-operative members x
      • You may click on save & close and continue the application at a later stage.
      • You may also apply for a B-BBEE certificate, Business Bank Account and Unemployment insurance. Click on the green bar to apply, or click on Submit.
  12. The next screen will display all the name reservations approved under your customer code. Select the approved name and click on Use selected name. If the box is not reflecting any names, you do not have any name reservations approved.
  13. A pop-up screen message will display the following: “Are you sure you want to submit the co-operative application for approval with the following Name: XX To proceed click OK.
  14. A pop-up message will display the tracking number of the application. OTPs has been sent to the filler and members for approval. Click on OK to proceed. You will be re-directed to the landing page. The transaction will reflect under Pending Document Upload / OTP Verification tab.
  15. You will receive an email. The Constitution and CO-OP1 form will be attached. OTPs will be issued to the filer and all members via email and sms. Click on the link in the email received, to add the OTP numbers.
    • You will be directed to the OTP Approval page. Click on Verification.
    • The next screenshot will reflect all members. Click on the members name, to add the OTP number.
    • The next screen will reflect the members information. The filler or the member may either add the OTP number received via sms or email. Once added, click on Save. The OTP numbers will be validated by the system.
    • Once all OTP numbers are captured and validated by the system, a green tick will reflect next to the members’ name. The filler or members may click on submit.
    • A pop-up message will display the tracking number of the application. Click on OK to proceed.
  16. If all members have a SA ID, you will receive an email advising that the application has been approved by the CIPC and is now awaiting payment to complete the application process.
    • If some members making use of a passport number, the transaction wil reflect Under review by CIPC.
    • Your documents will be added to the co-operative registration queue immediately. Once the co-operative application has been registered, you will receive an email advising that the application has been approved by the CIPC and is now awaiting payment to complete the application process.
  17. Complete the application payment process by logging into your CIPC profile and select Financials, Shopping Cart. When clicking on “Shopping Cart”, all unpaid cart items will be listed. Select the transactions that you would like to pay, and click on “Add Item”. The transactions will reflect under Selected items to pay and click on Payment. Complete required payment information and click on Pay.
  18. The registration documents will be emailed.
    • You may also retrieve all documents under your profile. Click on Services, then documents. All successful registrations will reflect under registered co-operatives. Click on the transaction and the documents will reflect. You may download the documents free of charge within 30 days of the registration date. Thereafter you will be require to make a payment of R30.
  19. If your application has been rejected, you will receive notice via email, advising you of the reasons and request you to rectify your application. Log into your profile and accessing the application which is currently in a “Not submitted” status.
    • Click on the registration you want to rectify and thereafter on Edit Selected Application. Complete the process and submit again.

STEP-BY-STEP-GUIDE-PRIMARY-CO-OP-NEW-11.9.2024.pdf

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